Relocation

CROSS CULTURAL PROGRAM : INBOUND AND OUTBOUND

Itinerary is drawn up on the basis of assignee and accompanying family profile.

Business Etiquette

Social Etiquette

Do’s and Don’ts

Daily Living

Politics and Religion

Language, Accents and Gestures

Culture and Tradition

Climate and Dressing

Monetary Systems

Medical and Health care

Leisure, wining and dining

Assignee specific topic/s

PRE-MOVE / “LOOK-SEE” / ORIENTATION PROGRAM

Itinerary is drawn up on the basis of assignee check-list.

Orientation Kit / Destination Guides

Accompanied program consists of map orientation, pre-move familiarization of assignee (& partner) with living conditions, residential areas, schooling, availability of goods and services, recreation and leisure options, expatriate network, information on language, cultural aspects, banking, registration and immigration requirements in the host city.

Preview of representative communities and expatriate-type housing.

Information on Import regulations and Custom Duties on household effects

Introduction to resident expatriates

SCHOOL / EDUCATION ASSISTANCE

Advice on education system, guidance on options available to family

Contact schools to determine availability for the upcoming semester /year

Review availability of international schools and process for application, interview and acceptance;

Arrange and coordinate school tours and accompany when appropriate

Provide school brochures and application forms (where applicable) and assist in application completion (Charges for the same if levied by the school, to be borne by the assignee /client)

Notify the assignee or client HR contact of deposits and other education fees

Where feasible – arrange for interviews with the school authorities

Note : Bricks n Spaces can only assist/facilitate school admission.

Bricks n Spaces does not guarantee admissions in either local or international schools across India as the securing of admissions are subject to key factors such as – timing of application in relation to the academic year, nationality, current grade, waiting lists for that grade, child’s assessment based on supporting documents and interview outcome/ test results

HOME-FINDING PROGRAM

Itinerary based on housing needs analysis

Orientation Kit / Destination Guides

General Overview of expatriate preferred neighborhoods and map orientation.

Host city familiarization

Accompanied viewing of pre-screened / pre-selected properties

Liaising with real estate agencies and owners of properties

Facilitation of the lease process (price, terms, deposits, documentation, lease contract, etc;)

Inventory inspection

Lease Management

SETTLING-IN PROGRAM

Itinerary based on post-move needs analysis

Accompanied program consists of post-move assistance of assignee (& partner) with matters such as:

Opening bank accounts

Schools appointments/information/registration

Drivers license/auto registration

Shopping fundamentals (grocery, chemists, appliance, furniture stores)

Furniture rental/purchase

Car rental/purchase

Medical facility (s) options

Assistance in sourcing trades people (carpenter etc.)

Language school referral

Network into international community (clubs, organizations)

Recreation / leisure option.

TEMPORARY ACCOMODATION ASSISTANCE

Pre-screening of Serviced Apartments / Hotels / Corporate Apartments based on housing specifics and short term assignment duration

Arranging and accompanying assignees to visit short listed units

Negotiation of terms and conditions

Negotiation of property improvements (if possible)

Documentation assistance

Move-in day assistance

TENANCY MANAGEMENT SERVICES – Ongoing

Inventory check.

Coordinating/arranging for monthly rents to be paid either directly or on behalf of the tenant/client to landlords

Coordinating/arranging payment of utility bills either directly or on behalf of the tenant/client to the respective entities. (To include electricity bills, telephone bills, water bills, maintenance bills, and satellite TV bills.)

Coordination of property related issues with the society office and / or Landlord.

Monthly inspection of rental property

On-going interface with landlords/suppliers/rental companies for maintenance of air-conditioners, household appliances and furniture during the warranty/rental period as the case maybe.

On-going management and replacement of rotational tenants (if applicable)

Post move inspection of property

Assistance with earlier termination of lease contract

Tracking of lock-in period
Tracking of notice period
Coordination of written notice issued from Tenant/client to landlord.
Tracking of lock-in period for rental contracts on air-conditioners, household appliances and furniture.
Coordination of written notice to the various rental companies.
Inventory check-in / check-out tally
Assistance in sale/transfer of household effects (if required)

DEPARTURE / REPATRIATION PROGRAM

Provides for assistance to assignee / family for smooth transfer out of the destination upon conclusion of the assignment.

Program includes:

Advising / assistance with lease termination
Assistance with disconnection of telephone and utilities
Assistance with cancellation of home-related rental contracts
Assistance with inventory check out and advising how to minimize potential cleaning and repair costs
Monitoring refund of security deposits and guarantees*
Assistance with meeting the local authority requirements for notification of the assignee’s departure

Note : Should there be landlord disputes and / or the security deposit/guarantee not be received within (60) days after the date of vacation / lease termination, additional fees to the client may apply. The company and / or company’s legal representative will need to be involved and take responsibility for the recovery of the security deposit and / or advance rent.

VISA & IMMIGRATION SERVICES

Assistance with mandatory registrations requirements of local authorities such as

Resident Permit applications
FRRO applications
Visa extensions
OCI Card applications
PIO Card applications
Documentation verification and legalization

Procedures include –

Collecting necessary application forms/ documents from the local authorities.
Assisting with completing all documentation
Advice and information on list of documents required from the applicant (for e.g. photographs, letter of employment / business document depending on the visa issued, copies of relevant passport pages, copy of employment contract, details on financial guarantee and guarantor, etc.
Collecting all information / documents and presenting to the local authorities
Monitoring and follow-up with the Authorities to ensure movement of files/documents within various departments and Government bodies.

TOTAL SUPPORT PROGRAM

Comprehensive destination services program. Includes:

Detailed information pack
Accompanied Orientation (see description above) either pre-move or as part of the Home-finding module on the basis of assignee check-list identifying topics to be covered
Home-finding program (see description above)
Accompanied Settling in support (see description above)

Six month on-going assignment support – access to telephone helpline with follow up call every 30 days for the first six months.

Move Management Services

BRICKS N SPACES manages the entire household moving process and provide up-to-date information every step of the way.

Understanding Your Needs, Delivering Immediate Move Solutions

Are you planning to sell your property? Well, you are at the right place. We negotiate a good selling price when possible client shows interest and also help in marketing the house or premises through our website which significantly reduces the market time. So, if you are wondering, ‘’ how do I sell my home quick?’’ then this is the option to take.

Working with a dedicated Traffic Co-ordinator we will perform site visits, and specify appropriate packing materials and methods. We will communicate with the Assignee and the Move Manager, particularly at key stages, to ensure that nothing is forgotten.

At destination we will provide supervision on delivery, help with insurance claims, evaluate the total service received and provide an opportunity for client feedback.

At BRICKS N SPACES, we know when considering the practical move elements of relocating your employees you will be looking for a service provider that can guarantee an efficient, distraction-free service as well as one that provides value for money.

A key differentiator of our move management service lies in our independence from the transportation industry. Through our independence, we have the freedom of the market and are able to take an impartial, agile, solution-orientated approach. We promote value, service experience and accountability which drives excellent service value as a result.

For every move we evaluate, select and manage the most appropriate service partners to match the exact requirements of each of our clients. Our rigorous partner selection and management through our Global Approved Partner Programme, provides us with an expansive network of the very best providers, selected on merit, and managed through stringent performance and value ratings.

Our model breaks down the logistics into each facet of the move (such as origin services, freight, clearance, haulage, destination services). Itemising the move in this manner allows greater control of the process and increased cost efficiencies by going direct to source.

Moving Steps & Protocols

To start with, we undertake a pre-move survey – either in person by one of our specialists or, for convenience, by the relocating employee via our app. This provides the key information for our bid request which we send out to our partner network, covering each aspect of the move. The returns from our partners are then compiled and presented in a bid summary.
Our unique bid summary system offers the choice of three competitive quotes from our carefully selected partners for each relocation and provides a range of options on which to base your choice of service provider on – be it price, service differentiation, or what may best suit your relocating employee. This ensures you receive commercially competitive options while maintaining optimum service excellence for each move.
For ease of approval, cost containment, and cost breakdown the bid summary clearly and concisely presents exactly what you are paying for, why, and how much. Once approved, we book and manage the shipping package of your choice. We are committed to providing reliable cost estimates and commit to a transparent fixed price policy for door-to-door services, including the cost for logistical services. Quite simply, the price that has been quoted will be the price charged.
We also know that relocating employees often require associated services alongside the shipment of their belongings. Considerations of storage needs at either home or host location, packing and handyman and finishing services are often key to making a move feel a complete success. We offer services to fulfil these needs, appropriate to budget and policy expectations.

Simplifying the Process, Taking away the Burden

Moving is an extremely busy time. It often creates ever expanding to-do lists and increased stress levels.

At BRICKS N SPACES, we understand that the last thing a relocating employee wants to do before a move is to go through all of their possessions and itemise each one, trying to find values for each in case of loss or damage. However, properly insuring your relocating employee’s belongings is critical to a successful move process.

To help reduce the burden of this tedious task we have created a unique, fully comprehensive, door-to-door, all risks insurance package – BRICKS N SPACES, Clear Insurance. This product avoids time-consuming valued inventory lists which also run the risk of items being missed and creating calculation errors. It simply requires listing high value items. Everything else is insured on a cost per cubic meter basis, so your relocating employees don’t have to itemise every object that’s being moved. This makes it quick and easy to set up. And, in the rare occasion something is lost or damaged en-route, we also ensure that claiming is simple, and settlements are made quickly.

Ensuring Cost-Effectiveness, Delivering Fit-For-Purpose Solutions

When considering short-term assignments, the costs, speed and scalability of service are crucial.

At BRICKS N SPACES, our short-term mobility shipment service offers a cost-effective alternative to excess baggage. These lightweight short transits, more environmentally sustainable, air shipments are ideal for relocating employees who are undertaking short-term assignments or being moved on a graduate or lean type of programme.

For many, a family pet is an important member of the family unit and loved and adored by all. So, when relocating it’s important to take this in to consideration. We work with your relocating employee and our carefully selected caring pet experts through our Global Accredited Partner Programme. This ensures that their pet travels safely and comfortably door-to-door to anywhere in the world.

For more information speak to one of our relocation services team today on +91 9833399916 or you can contact us on sa***@***********es.com